TotalProtect Home Warranty

About

As a leader in the home warranty industry, TotalProtect provides top-tier, nationwide protection for homeowners. They aim to cover all of a customer's major home systems and appliances without compromising their focus on customer service. Operating for more than 35 years, the company has remained innovative and continues to add new tools and technologies to better protect its customers from costly critical home repairs. With TotalProtect's My Account online portal, customers can request service, check coverage and more all in one place, anytime, day or night. With over 40,000 service professionals in their nationwide network, TotalProtect customers have access to pre-screened and proven repair providers around the clock.


TotalProtect Home Warranty Protection

TotalProtect offers a residential service contract that covers the expenses of repairing or replacing failed appliances and home systems due to normal wear and tear – things not typically covered by homeowners insurance. With a fast-response time and a 180-Day Workmanship Guarantee, if they can't repair the downed covered system or appliance, they replace it. And all work is done with pre-screened, local service providers.

A Network of 40,000+ Service Providers

When TotalProtect sends a local provider for repairs to the homes of their customers, they send professionals from their network who are:

Pre-screened for licensing and insurance as required by their respective states.

Regularly monitored and evaluated for their performance. Dedicated Service Network Managers check in regularly with providers to review customer feedback.

Graded through the TotalProtect Home Warranty's Dynamic Vendor Rating system, which rewards providers for quality work. It's their way of ensuring their commitment to serving their customers extends to the service providers they rely on.

Backed by TotalProtect's 180-Day Workmanship Guarantee on covered repairs.

How Much Does a TotalProtect Home Warranty Plan Cost?

TotalProtect Home Warranty plan pricing will vary based on the home's location. The deductible is $125 and they offer three different plan types. All plans cover unknown pre-existing conditions, rust, corrosion and other naturally occurring deterioration of a home's systems and appliances with no annual aggregate caps.

The Appliances Plan: This plan covers most major appliances, including refrigerators, built-in dishwashers, ranges, wall ovens, cooktops, clothes washer and dryer, built-in microwaves, built-in trash compactors and range exhaust hoods. TotalProtect also offers optional coverage for pools and spas under their appliance plan.

The Systems Plan: This plan covers major systems including up to two air conditioning units and two heating systems, water heaters, plumbing lines and stoppages, toilets, sump pumps, whirlpool baths and electrical and gas components – attic/whole house exhaust fans, central vacuums, door bells and chimes, garage door openers, smoke detectors, main breakers and fuse panel boxes, interior electrical lines and interior gas lines. The systems plan also includes coverage for garbage disposals and optional coverage for pools and spas.

The Combo Plan: This plan covers everything from the Appliances and Systems plans, and also includes homeowners insurance deductible reimbursement.

Industry Awards & Recognition

TotalProtect Home Warranty is among the family of brands under Cross Country Home Services, Inc. (CCHS). The company has been in business for more than 40 years and has won six Stevie awards for sales and customer service excellence.


Cross Country Home Services, Inc.

4700 Exchange Court

Suite 300

Boca Raton, FL 33431